IT Service Management (ITSM)

Optimize IT offers complete solutions that help organizations of all sizes to improve and consolidate its IT service management practices. Those solutions are in most cases ITIL compliant and Pink Verify Compliant. We make this improvements possible through IBM Control Desk and Fresh Service ITSM. Likewise, we offer IBM APM to monitor and manage systems availability and performance across all IT; endpoint management solutions with IBM Bigfix; Asset Management solutions with IBM Maximo and IBM licensing managing and controlling through IBM License Metric Tool.

IT Service Management